Frequently Asked Questions
Most frequently asked questionsShopping Basics
How does shipping work?
Shoposm partners with global merchants and artisans in order to provide you the best prices and the most interesting products.
This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc.
Because we ship directly from our partners in these countries,
your item may take 3-5 weeks to arrive.
What are your shipping and return policies?
You can visit out dedicated pages (links shown in footer) to see out shipping and return policies.
Do You Ship Internationally?
Yes, we ship internationally to most of the countries/ There are few exceptions though.
Payments
What Payment Methods Are Accepted?
We accept Master, Visa, Amex card. No check/bank transfer/cash is accepted.
Do you accept international credit cards?
Yes, absolutely.
Shipping & Returns
I want to return my purchase! What do I do?
One of our customer support team member will be in contact with you to find out more about the request and take further from there.
How long does it take for me to get a refund?
Generally, it takes around 1-2 business days.
How Can I Cancel Or Change My Order?
Send us a message from the customer login or from contact us page. One of our customer support team member will be in contact with you.
How can I get assistance if I need it?
Send us a "Contact us" request.
